Privacy Policy

1. Introduction

Spyglaas Events ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our event ticketing platform at spyglaas.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you create an account or purchase tickets
• Payment information (processed securely via our payment gateway — we do not store full card numbers)
• Event preferences and browsing behavior on our platform
• Communications you send to us via email or contact forms

3. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and send order confirmations
• Deliver QR-code tickets to your email address
• Communicate with you about events you have registered for
• Improve our platform and user experience
• Comply with legal obligations and prevent fraudulent transactions

4. Payment Processing

All payment transactions are processed through our secure payment gateway. We use industry-standard encryption (TLS/SSL) for all data transmissions. We do not store your full credit card number on our servers. Payment data is handled in compliance with PCI DSS standards.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Event organizers — for events you purchase tickets to (name, email, and ticket details only)
• Payment processors — to complete your transactions securely
• Service providers — who assist us in operating our platform (email delivery, hosting)
• Law enforcement — when required by applicable law or legal process

6. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our platform is used. You may disable cookies in your browser settings, though some features may not function properly as a result.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Order and transaction records are retained for a minimum of 7 years for accounting and legal compliance purposes.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise these rights, contact us at info@spyglaas.com.

9. Children's Privacy

Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our platform after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: